Woman receives ‘scary’ note from restaurant after leaving two-star review online

Aimee Casey left a two-star review after receiving a “slimy” meal. But she was stunned when she received a nasty personal note in response.

A woman who left a two-star review after being disappointed by her $26 takeaway meal has revealed her shock at receiving a “scary” personal letter form the owner in response.

The drama began earlier this month when Aimee Casey, a pregnant mum-of-two from Somerset in the UK, ordered chicken and chips from Sam’s Fried Chicken.

But the 27-year-old was unhappy with the food and left a bad review on a food ordering app, claiming it was “slimy” and undercooked and that even her dog refused to touch it.

Several days later she received a letter at her home address from the eatery, which she assumed was a voucher to compensate her for the meal.

Aimee Casey claims even her dog would not eat the meal.

Instead, she was shocked to find a nasty note written by a man claiming to be the restaurant’s manager.

“Your comment on the review page is disgusting; you compared our food with dog food,” the letter reads.

“You are a pathetic women (sic) you do not have moral value.

“If we had known you are such a low graded person we would not have served you, infect (sic) we would have donated your order to Pig farm so that Pig can enjoy the food better then (sic) you.

“Do not order from us again. We will make sure all other takeaways know of your low lifeless.”

The mum-of-two claims she received this letter after posting the review.

The student later took to TripAdvisor – where Sam’s Fried Chicken has a 1.5 star average – to leave a new one-star review and share her story.

“I ordered from here (takeaway) and the food was undercooked with the chicken red in the middle and slimey (sic)! They didn’t like my review and then sent me a rude letter in the post! Absolutely disgusting.” she wrote.

Ms Casey told Bristol Live she was unsettled by the letter.

“I was shocked when I saw it; I thought it was going to be a voucher. It didn’t make me feel great. It’s very strongly worded,” she told the publication.

“It’s quite scary to think he has my address and he’s sending letters like that. It wasn’t nice. I’ve got a baby. It does make you wonder.

Ms Casey said the note had rattled her.

“I think it’s a really abusive approach, and he really shouldn’t be doing that.”

However, it’s not the first time a customer has been unnerved by a restaurant owner’s behaviour as a result of negative feedback.

In May 2018, US woman Yesha Callahan left an “average” three-star review on Yelp for local Italian restaurant, La Porchetta after being underwhelmed by the food she ordered online through Grubhub.

But her takeaway took a frightening turn later that night when she started to get calls from an unknown number.

It was the La Porchetta manager, and he told Ms Callahan he was “standing outside” her door, prompting her to call the police and share her frightening experience on Twitter, where it quickly went viral.

The same year, takeaway restaurant owner Mohammed Jabbir Sabur ended up in court after calling customer Rachael Luff a “dumb f**k” and a “stupid motherf**ker” in a series of abusive texts after she left a bad online review for his Scottish eatery, the Curry Pot.

Sabur also allegedly warned her “I know where you live” and “I know your address”, prompting Ms Luff to call the cops.

Sabur admitted behaving in a “threatening or abusive manner” and was fined $900 after facing Dunfermline Sheriff Court.

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